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In an effort to continuous improvement and maintain the standard of service offered by us we would appreciate if you could take few moments of your valuable time to answer the following questions.
   
Very Satisfied
 Satisfied Neutral Dissatisfied

Very Dissatisfied
01 Service of TNT's Customer Service Department (Knowledge and Response about queries)
02 My proof of delivery is sent on time
03 TNT's Pickup & Delivery staff are knowledgeable, well mannered and courteous
04 Import packages are delivered on time
05 Export packages are collected on time
06 Services offered by TNT is value for money
07 TNT's invoices are informative, accurate and timely
08 TNT's sales staff proactively provide solutions to our Air Express needs
09 TNT's Sales staff is committed in providing services
10 I am happy with TNT transit times
11 TNT special services help in attending to my special needs
12 Overall impression of TNT Managers at the Local offices (Managers are helpful, responsive to my queries & problems)


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